How to File Nil Returns on iTax Kenya in 2025 – A Simple Step-by-Step Guide

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How to File Nil Returns on iTax Kenya in 2025 – A Simple Step-by-Step Guide


Table of Contents

  1. Introduction
  2. Who Should File Nil Returns in Kenya?
  3. What You Need Before Filing
  4. How to File Nil Returns on iTax Kenya – Step-by-Step
  5. Common Filing Errors to Avoid
  6. FAQs About Filing Nil Returns
  7. Conclusion + Next Steps

📌 Introduction

If you’re unemployed, a student, or have a KRA PIN but no income, you still must file Nil Returns on iTax every year to stay compliant.

This step-by-step blog from Sifa Media, your trusted Kenyan digital services provider, explains how to file Nil Returns on iTax Kenya in 2025 quickly and easily.


✅ Who Should File Nil Returns in Kenya?

You are required to file KRA Nil Returns if:

  • You have a KRA PIN but no income in the year 2024.
  • You’re a student or job seeker.
  • You have not started trading as a business or working.
  • You are not earning from employment or any source.

🚫 Do not file Nil Returns if you earned any income or salary in 2024.


🧾 What You Need Before Filing

To successfully file, have the following ready:

  • Your KRA PIN
  • Your iTax password
  • Access to a device with internet (smartphone, tablet, laptop)

👉 If you’ve forgotten your password, click “Forgot Password” on the login screen to reset it.


📲 How to File Nil Returns on iTax Kenya – Step-by-Step

Follow these simple steps to file your Nil Returns in under 10 minutes:

1. Go to the iTax Portal

👉 Visit: https://itax.kra.go.ke

2. Log into Your iTax Account

  • Enter your KRA PIN
  • Input your password and answer the security question
  • Click Login

3. Select “File Nil Return”

  • Hover over the “Returns” menu
  • Click on “File Nil Return”

4. Fill in the Required Details

  • Tax Obligation: Income Tax – Resident Individual
  • Return Period From: 01/01/2024
  • The system will auto-fill the Return Period To as 31/12/2024

Click Submit to proceed.

5. Download Your Acknowledgment Slip

You’ll get an Acknowledgment Receipt in PDF format.
✔️ Download and save it for your records.


⚠️ Common Filing Errors to Avoid

MistakeHow to Fix It
Selecting the wrong tax obligationAlways pick “Income Tax – Resident Individual”
Forgotten passwordUse the “Forgot Password” feature to reset
PIN deactivatedVisit a KRA office or contact their support team

❓ FAQs About Filing Nil Returns

Q1: What’s the deadline to file Nil Returns in Kenya?
📅 June 30th of every year.

Q2: Can I file Nil Returns using a phone?
✅ Yes! The iTax site is mobile-friendly.

Q3: What happens if I don’t file?
⚠️ You may be fined Ksh 2,000 even if you had no income.

Q4: Can I file past returns if I missed a year?
Yes. Log in and select the correct tax year when prompted.


✅ Conclusion + Next Steps

Filing Nil Returns on iTax Kenya is a quick but important responsibility for anyone with a KRA PIN. Avoid penalties and stay compliant with the Kenya Revenue Authority by filing before the June 30th deadline.

If you run a cyber café, offer eCitizen services, or manage clients who need help with tax matters, consider promoting tax return services through your website. At Sifa Media, we help businesses grow using smart digital solutions.


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📚 Suggested Related Blog Post:

Starting a Cyber Café Business in Kenya – 2025 Guide

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