Privacy Policy for Sifa Media
Effective Date: [30th April 2025]
Website: www.sifamedia.com
Company: Sifa Media Digital Marketing
Sifa Media Digital Marketing (“Sifa Media”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, request our services, or interact with us through any digital channel.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a) Personal Information
Provided voluntarily when you:
- Request services (e.g., eCitizen help, web design, digital marketing)
- Fill contact forms or subscribe to newsletters
- Make payments or communicate via email or chat
May include:
- Full name
- Email address
- Phone number
- Business name & address
- Identification details (when handling government-related services)
b) Service Data
- Project content, files, and materials submitted by clients
- Preferences and requirements related to design or development tasks
c) Technical & Usage Data
- IP address
- Device type
- Browser type
- Pages visited and time spent on the site
- Click paths, referring URLs
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Deliver requested services (web development, eCitizen support, branding, etc.)
- Create invoices, agreements, and professional documents
- Improve our website and service delivery
- Personalize user experiences and recommend services
- Send service-related updates, offers, and communication
- Ensure compliance with legal or regulatory obligations
3. Cookies & Tracking
We use cookies and similar tracking tools to:
- Remember user preferences
- Measure site traffic and performance
- Analyze user behavior to enhance our content
You can adjust cookie settings via your browser at any time.
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your data with:
- Trusted third-party vendors (e.g., payment gateways, hosting services)
- Legal authorities if required by law
- Internal team members for service execution (bound by confidentiality)
All third parties are required to adhere to strict data protection policies.
5. Data Security
We implement strong security measures to protect your data:
- SSL encryption on our website
- Secure data storage and access control
- Regular data backups and monitoring
Despite these measures, no system is 100% secure. You are responsible for safeguarding your login credentials and sharing information wisely.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Object to the processing of your data
- Withdraw consent for marketing communications at any time
To exercise these rights, email us at: info@sifamedia.com
7. Third-Party Services and Links
Our website may contain links to third-party sites (e.g., eCitizen, Google Drive, Vimeo, etc.). We are not responsible for the privacy practices of these sites. Please review their policies individually.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted immediately.
9. International Data Transfers
Our services may involve data transfers between Kenya and other countries (e.g., the U.S., for cloud hosting or client services). We ensure all such transfers comply with relevant data protection laws.
10. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will revise the “Effective Date” and notify users if major changes are made.
11. Contact Us
For questions, concerns, or data-related requests, please contact us:
📧 Email: info@sifamedia.com
🌐 Website: www.sifamedia.com